Effective Date: March 2025
BrandMen Studio ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit brandmen.io or interact with our services.
This policy complies with India's Digital Personal Data Protection Act 2023 (DPDP Act) and the Information Technology Act 2000.
1. Information We Collect
Personal Information (provided by you)
- Full name
- Phone number
- Email address
- Business name and requirements
- Any information shared via our contact form or AI chatbot
Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on site
- Device and operating system information
- Referral source (how you found our website)
Tracking and Analytics Data
- Google Analytics (page views, user behavior)
- Meta Pixel (ad campaign performance)
- Cookie data (see our Cookie Policy)
2. How We Use Your Information
- Respond to your inquiries and project requests
- Send project proposals, invoices, and updates
- Run and optimize advertising campaigns
- Improve our website and services
- Send relevant business communications
- Comply with legal obligations
We do NOT
- Sell your personal data to third parties
- Share your data without your consent
- Use your data for unrelated marketing
3. Third-Party Services We Use
We use the following third-party tools that may process your data:
- Google Analytics — website analytics
- Google Ads — advertising platform
- Meta (Facebook/Instagram) — advertising platform
- DeepSeek AI — powering our website chatbot
- Nodemailer/SMTP — email communications
- Supabase — secure database storage
- Razorpay — payment processing (for applicable services)
Each of these services has their own privacy policy governing data use.
4. Data Storage and Security
Your data is stored securely in:
- Supabase (encrypted database, Singapore region)
- Google Workspace (email communications)
We implement industry-standard security measures including encryption, access controls, and regular security reviews.
5. Data Retention
We retain your personal data for:
- Active clients: duration of engagement + 3 years
- Inquiries that did not convert: 12 months
- Chat transcripts: 6 months
You may request deletion at any time.
6. Your Rights Under DPDP Act 2023
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data
- Withdraw consent for data processing
- Nominate a representative for data rights
To exercise any right, contact hi@brandmen.io.
7. Cookies
We use cookies for analytics and advertising performance. See our Cookie Policy for full details.
8. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or a prominent notice on our website.
10. BrandMen Studio
Guntur, Andhra Pradesh, India